Terms of service

This is a translation provided for convenience. If there is any discrepancy, the Danish version is the authoritative text. Read the Danish version.

These terms apply to business customers' use of Kodeleads, supplied by Kodebaze ApS, Vesterbrogade 74, 1620 København V, company reg. no. 45775976.

1. The agreement

The agreement is entered into when the customer creates a subscription or is given access to the service. Kodeleads is delivered as an online service (SaaS). The customer receives a time limited, non-exclusive right of use for as long as the subscription is active.

2. Subscription and payment

• Prices are shown on the pricing page and exclude VAT.
• The subscription is paid in advance, monthly or yearly, via Stripe.
• SMS is charged on actual usage and invoiced in arrears.
• If payment is not made, the account is paused until payment goes through. Data is not deleted during the pause.
• Prices may be adjusted with 30 days' notice. The customer may in that case cancel with effect from the date of change.

3. Cancellation

A monthly subscription can be cancelled with effect from the end of the current month. A yearly subscription runs to the end of the period and does not renew automatically without the customer's acceptance. On termination the customer can export their data, and we delete it no later than 90 days after termination.

4. The customer's responsibilities

• The customer is the data controller for the leads processed in the service and must have a valid basis for contacting them.
• The customer is responsible for the content of messages sent from the account and must comply with applicable marketing law, including the rules on consent.
• The customer must ensure that logins are used only by their own staff.

5. Operations and support

We aim for 99.5 % uptime measured per month, excluding planned maintenance, which is announced in good time. Support is provided on weekdays 9am to 4pm CET by email. Pro customers receive a reply within four hours during opening hours.

6. Liability

Our total liability is limited to the amount the customer has paid for the service over the preceding 12 months. We are not liable for indirect losses, including operating losses, lost profit or loss of data that the customer could have exported themselves. We are not liable for outages at third parties such as Meta, Stripe, Google, Postmark or SMS providers.

7. Intellectual property

Kodebaze ApS owns all rights to the service. The customer owns their own data and content.

8. Changes

We may change these terms with 30 days' notice by email. Continued use after the date of change is regarded as acceptance.

9. Governing law and venue

The agreement is governed by Danish law. Disputes are settled by the Maritime and Commercial High Court in Copenhagen, or at the customer's home venue where mandatory rules so require.